Question about opening multiple files

[mvolkar]

I've noticed that I can open multiple drawings from the file menu, but if I have Cad Viewer open and double-click a drawing in Windows Explorer it doesn't seem to open the new drawing. It does bring the Cad Viewer window to the front, but doesn't seem to open the file. I was wondering if this was by design (and if so, it seems counter-intuitive to other Windows apps) or if this is not behaving correctly.

I am currently using version 5.0 A.44 which I downloaded yesterday.

[GuthCAD Software Support]

Hi,

It should open the file.

- does the same file open ok if it is opened directly via the CAD Viewer browse window?
- what type of file is it?
- what OS are you running?

thanks
Software Support

[mvolkar]

Yes, the same file will open correctly if I use the File/Open command.
It is an AutoCAD file (2000 format, I believe)
I am running Windows 2000, but I have seen the same behavior on another machine here with Windows XP.

I just thought of something that may be related. The files I am trying to open are on a network path (also with spaces within the directory names). I then tried to copy the files locally on my desktop and the CAD Viewer application seems to work correctly. However, as I said above, the File/Open command works even over the network.

[GuthCAD Software Support]

Hi,

We were able to find a problem when there are a large number of spaces in the file path (> 18). The latest software update (CAD Viewer 5.0 A.45) should fix it.
It is here. (http://www.guthcad.com/dlviewer.htm)

Thanks for reporting the problem.

best regards,
Software Support

[mvolkar]

Unfortunately, that does not seem to have resolved my issue. The odd thing is that if CAD Viewer is not open, then the file opens correctly, but if I already have a file open in CAD Viewer, it does not open.

I wonder if maybe there is something else special about the network path of the files which I am trying to open. I don't know if it helps, but the actual path looks like this: K:\2. Electrical\Stock Jobs\3. PCBs\EFN01105 NPAQ CONTROL (ULTRA) Rev B2

I actually just did some experimentation, and if I put several drawings at the root of the K:\ network drive, it works correctly, however if I move them to K:\2. Electrical\ the problem occurs. My first thought was perhaps the . was causing a problem, but I created a "test.dwg" directory on my local drive and the application functioned properly.

I then tried creating a "2. Electrical" directory on my local drive and it exhibited the same problem as it did from the network. So I then tried a "test. dwg" (notice the space after the .) and this also failed. So, I suspect that, somehow, the . followed by a space in the path is causing this issue.

Hope this helps to troubleshoot the problem.

Regards,
Matt

[GuthCAD Software Support]

Hi,

Ok, thanks for your detective work, I think that it has helped us track down the cause of the problem. A new update is at our download page.

CAD Viewer 5.0 A.46 here. (http://www.guthcad.com/dlviewer.htm)

Hopefully it will fix it!

best regards,
Software Support

[mvolkar]

That seems to have done it. Thanks again for the prompt fix.