Solid Hatch plot issue

[DavidC]

Hi,

CadViewer reads the attached Drawing3.dwg OK but

When plotted the white solid hatch (fill) plots black instead of the 255,255,255 white it should be.

The PDF files are CVDrawing3.PDF - PDF Xchange 3 printer, plot sent from CadViewer 6 A16
Drawing3 Layout1.PDF - PDF Xchange 3 printer plot, sent from ACAD 2008

The same pdf printer renders the white fill differently - correctly from ACAD incorrectly from CadViewer.

Can this be fixed please

Cheers
David.
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[DavidC]

V6.046 is supposed to fix the 255,255,255 print issue?

It doesn't - set an object's colour to 255,255,255 and it still prints 0,0,0
(being treat as black/white).

Will this be fixed in V6.0 before you roll into V7.0?
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[PeterG]

David,

re.
V6.046 is supposed to fix the 255,255,255 print issue?
This was documented prematurely. It is actually fixed in V6.047. (Our apologies for that.)

http://www.guthcad.com/dlviewer.htm

best regards,
Software Support

[DavidC]

This was documented prematurely. It is actually fixed in V6.047. (Our apologies for that.)


Hi Peter - perhaps I was less than clear in my post - I am using 47A but the black white print issue is still there.

I look forward to a resolution to this, for us cadviewer has been unusable as a print program since March (yes 9 months). To date we wasted our money upgrading from V5, the way we use the program without the command line print feature V6 offers us no other benefits.

As you are working on V7 now (an upgrade I fully expect you to want us to pay for) I currently see no reason for us to continue upgrading our Cadviewer software. I raised the draw order issue In March also this has no sign of a solution - all in all not good.

Regards
David
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[PeterG]

David,

Our apologies for the slow time in resolving this issue. As a partial compensation we will extend your free upgrade period by the amount of time since you reported the problem (so definitely you won't need to pay for an upgrade to CAD Viewer 7.0).

Re. the pen 255,255,255 print problem, our tests here seem to show that it is fixed, i.e. pen 255,255,255 both prints and displays as white. Please see attached scan of our test print to a HP-Photosmart printer of your original test drawing3.dwg.

Can you please do a test print again (and double check that the version is CV 6.0 A.47 or above by looking in the CAD Viewer 'About' dialog?) Does the pen 255,255,255 display ok on screen? (i.e. as white, when both the background is set to white or black). Or does it only not print correctly?


Thanks,
Peter G

[DavidC]

Hi Peter,

I have attached a screen capture showing Cadviewer correctly showing a white fill but creating a PDF with a black fill - and the about box showing the version number

edit-------
I don't know if this helps any but if you set cadviewer to black/white the white fill becomes black fill if you set the background to white.

edit2---
OOps inadvertently showed used name and serial number from our about box!!

Regards
David
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[PeterG]

Hi David,

Thanks for posting the example.

Yes, if the CAD Viewer Print option 'Black (no gray shades)' is selected, then the white fill will also print as black. This is actually the way it is intended to work. It is more like a stencil option, where any colour whatsovever, i.e. white, yellow, orange, ... through to black, will all print as black. Probably the option is really more suited just to line-work.

However you should be able to get the result that you want via the PDF-XChange options:
Graphics-->Conversion-->Convert Text/Line Arts and either of 'Gray Scale' or 'Black and White'.

To automate printing using the setting, select the 'Gray Scale' or 'Black and White' setting that is your preference and make it the default for the PDF-XChange 3.0 printer in Control Panel --> Printers and Faxes. If you don't want that setting to always be the default, another way to do it is to make a copy of the PDF-XChange 3.0 printer in Control Panel --> Printers and Faxes with the alternate setting. The only rule if setting up a 2nd PDF-XChange 3.0 printer is that the first 15 characters of the name must be 'PDF-Xchange 3.0' (e.g. 'PDF-XChange 3.0 monochrome' would be a valid name, valid in the sense that CAD Viewer will recognise it.)

Hope that it helps.

Peter G

[DavidC]

Hi Peter,

Sorry I took so long getting back on this but I still cannot get 'white' fills to stay as white when plotted as pdf's- I keep getting Black- exactly as the example posted earlier. I'm still on V6.47

Re the kind offer to have V7 as a free upgrade - I will take it in the spirit I think it was offered! but as there is no upgrade pricing from V6 to V7 I assume all V6 owners are eligible to a free upgrade just by requesting a new serial key?
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